Welcome, this page explains, how to become a wholesale customer and how to order products from our webshop. – Orders by email or by telephone are very welcome too.
At the bottom of the page you will find trading terms and conditions.
If you are considering become a whole sale customer and if you would like see the prices on the website, you must be registered with us.- Currently it is possible only, if you represent a company.
You can become whole sale or corporate customer by sending an email to firstname.lastname@example.org
Once you have received login information from us, you can go directly to the webshop to “Order” and login. You will now have access to the whole sale pricelist, were you see the products and prices, and start shopping.
How to add products to your order
A product can easily be added to the order by clicking on the price next to the product.
You can always see you order in the top of every product category page and under “Order”.
The quantity of products can be adjusted directly on your order by entering a new value next the product.
Ready to submit order
When you’re done adding products click on the button “Place order”. This will take you to the next step of filling out the adress information.
Should you have any comments about the order, they can be added there as well.
When the order has been made, you will receive a confirmation that we have received your order.
Here after, we will contact you and send a order confirmation and we will suggest delivery methods and the customer will deside and confirm the order by paying deposite and freight.
Our prices are excluding freight, the cost of freight is depending of product types and volumes.
Available shippings methods are: Sea Freight and Sea Container and Air Freight. Typically, we suggest air freight for orders up to 30 kg; for larger amounts the container freight to Denmark and distribution from there; or a consignment Sea Freight directly to you.
The cargo carriers uses minimum amounts and minimum prices. – Which means, that 30kg volume/weight will the priced the same as 15 kg volume/weight, as the price for 30kg volume/weight is the minimum price. The minimum price in 2018, inc. export papers and fumigation is 265 usd from Harare to any airport in Europe and it takes 3-5 working days.
Sea Freight takes 6 weeks for a container to reach a port in Europe and our minimum price for space in the container is 260 usd for 1m3 – regardsless of weight.
Orders by email
After registering with us and receiving your login, you can shop by sending an email with your order including item numbers and your company information and contact details.
Send an email to: email@example.com
We will confirm with an order confirmation or contact you, if we have questions to clarify.
Shopping by Phone or Skype
You are also welcome to call us and make your order by phone. Please call on Skype no: (+45) 65 74 40 54 – or Skype to: housebythesea.dk
Terms and Conditions
HOUSE BY THE SEA deals preperably with wholesale customers: Wholesale Customers, who sell retail from their stores, but we have a few whole sale to whole sale as well.
– Are you a retail customer, please feel free to contact us with questions anyway. We will do what we can to put you in touch with the nearest dealer.
If you live in Zimbabwe, please visit our show room.
Conditions for wholesale customers
A business registration number, or a European SE number is required or if you are Zimbabwean, a ITF263 certificate as well.
– Everyone interested in design, high quality, fair trade and social responsibility.
When Logged In as whole sale customer, the wholesale prices can be seen on the product categories on this website. Orders can be made here or you can by phone, skype or e-mail.
Orders above 1000 usd ex. VAT is sent free of handling fee. Below, will be charged 20 usd.
New customers will be asked to pay the total amount in advance, the first time.
There after, when we confirm your order with an order confirmation, we will ask for 50% deposite + freight cost paid prior to shipment.
If you regret your purchase, you can return it within 14 days.
You can return the goods at your expense to our Danish or Zimbabwean address in the same condition as you received it so we can refund, minus the shipping.
Complaints about goods delivered with manufacturing defects must be made in 5 days after arrival. Please send a photo and we will look into the matter and possibly refund you.
Luckily, it hardly ever happens, but if shattering of transport or suspected breach, you must receive the gods with a comment to ensure that the carrier is aware of this so, the carrier can cover the breakup.
Contact then HOUSE BY THE SEA.
HOUSE BY THE SEA can not cover items that are damaged due to transportation but we would like to be informed.
All information and prices on the website are subject to change without notification. The products are handmade and may therefore vary in color tone, weight, size or similarity in the pattern.
These are our Terms and Conditions